Office Circular No 09/2018
TEMPORARY EMPLOYMENT REGISTER – Visa Officer B
The Australian High Commission, New Delhi maintains a Temporary Employment Register, which is used to fill short-term vacancies.
The Temporary Employment Register is currently being refreshed, given several casual short-term opportunities at the Visa Officer B level in the Department of Home Affairs (formerly Department of Immigration and Border Protection) section of the Australian High Commission, New Delhi.
If you are interested in short-term, casual employment, please send your documents (see ‘How to Apply’ section below) to have your details added to the register. Please read the attached position description of the Visa Officer B position prior to sending your documents.
NOTE FOR ALL CANDIDATES
- Applicants with previous experience in visa processing within an Embassy or High Commission environment are encouraged to apply.
- The process involves questions about your current and past personal and family relationships and living circumstances. It is in your own interest to be honest and accurate in disclosing details about yourself. If you feel uncomfortable about disclosing this information, you should reconsider your application.
- Only candidates being considered for a position will be contacted.
- The starting salary for short-term employees at Visa Officer B level is INR 45, 900 per month.
- All interested candidates should familiarize themselves with the Australian High Commission’s Code of Conduct.
HOW TO APPLY
Interested candidates must submit the following documents in Microsoft Word format with subject header ‘Temporary Employment Register – Home Affairs Visa Officer B – <insert candidate’s name>’ to: AHCJOBS.NDLI@dfat.gov.au :
(1) A completed Registration Personal Particulars Form ;
(2) Curriculum Vitae.
POSITION DESCRIPTION – VISA OFFICER B (LE3)
|Title||Visa Officer B|
|Reports to (title)||Team Leader|
About the Department of Home Affairs (Home Affairs)
The Home Affairs Section of the Australian High Commission, New Delhi is Australia’s largest overseas visa processing office, responsible for delivering a wide range of temporary and permanent visas, in addition to limited types of citizenship services, across India, Nepal and Bhutan. The Home Affairs New Delhi Office is divided into six operational teams: Visitors/ Business, Students, Family and Humanitarian Migration, Referrals and Integrity.
About the Position
Visa Officers within the Immigration Section assess visa and/ or Citizenship applications, undertake verification checks and/ or assist with investigations. They usually work under the direction of a Team Leader.
The key responsibilities of the position include, but are not limited to:
- Under general direction, apply an understanding of relevant legislation, policies and procedures to make lawful, fair and reasonable visa decisions. Identify and refer complex/sensitive cases to a more senior level.
- Manage referrals for integrity checks, prioritise cases for interview and assessment, carry out integrity interviews and undertake routine investigations.
- Prepare and file accurate reports, case-notes, interview notes, correspondence and other material in relation to visa matters.
- Deal with client queries by phone and email.
- Provide translation and interpretation of community languages as required.
- Travel and represent the Immigration Section to clients, agents and other stakeholders as required.
- Know and uphold What We Value, the APS Values, the APS Code of Conduct and other relevant professional codes of ethics and practice and WHS requirements.
- Education: Completion of a graduate level is desired.
- Language: Good knowledge of written and spoken English is essential and skills in a regional language (e.g. Hindi, Punjabi, and Gujarati) is desired.
- Knowledge: Competence in the use of computers is required and a basic knowledge of commercial computer software is desirable, as the job primarily involves computer based work.
- Skills & Abilities: Must have good interpersonal skills and a strong commitment to Home Affairs’ client service principles and standards in order to support the day-to-day operations of the Department of Home Affairs.
- Must possess ability to work with some autonomy, and have well-developed levels of judgement and initiative, in addition to an ability to provide quality advice to senior managers.
- Must have good organisational abilities and successful workload management practices in order to deliver in a high-pressured environment of tight deadlines and competing priorities, while also maintaining high levels of client service and professional integrity.
- Must have the capacity to quickly become proficient in High Commission and Home Affairs systems, programs and policies.